Frequently Asked Question

How to send bulk message to contacts from a file
Last Updated 9 days ago

  • Go to the menu and click on Bulk Messaging
  • Select Send message
  • Select Bulk Message To Contact From File and click on Choose file to select excel file with contacts to which message would be sent.

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  • Click on “Click to Upload” button
  • Click on “Validate Contacts” button. After Validation, below shows how many contacts were validated, invalid contacts

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  • Scroll down to map file headers to fields given.

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  • After click on NEXT
  • Choose message type (Text or Flash), type in your message (NB: No more than 160 characters including space if you want to be charged 1 credit per message.) then click on NEXT.
  • For the next page, since we are sending a message in real time, ignore scheduling a message and click on NEXT
  • Next is the summary page where you scan through to make sure every detail there is correct before sending
  • So far as you have credit or bundle available, your message can be sent so click on Send message next, thus if you have the former. Message will be sent successfully.

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