Frequently Asked Question

Steps on how to upload contacts into a group
Last Updated 9 days ago

  • Got to the Dashboard and click on Address book and select Import Bulk contacts.
  • Click on Create one

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  • Next enter preferred name you want for group and click on add
  • It brings you back to the same page where you click in the box that has Select group inscribed in it and select group just created from the options.
  • Click on NEXT
  • Make sure to read through the instructions given before uploading contacts.

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  • You will need to have an excel sheet with details of the contacts you want to upload. If not, click on “Click to Download Sample File” to get a sample file to enter necessary contact details so you can upload after.
  • Click on “Choose file” to select and upload your file.
  • Click on “Click to upload"
  • Next click on “Validate contacts” button to validate your contacts.

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  • Click on “Got it” on the pop-up that appears next communicating that you are next going to map your contacts.
  • Next scroll down and map all the headers in the excel file according to the fields given. When done, click on Import contacts below.

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  • Contacts will be uploaded successfully.

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