Frequently Asked Question

To do call record in your library

• Go to audio library
• Click on + add audio
• Type in your audio title
• Select ‘call to record’ under Audio Message Type (Kindly note that you will be charged for the duration of this call)
• Type in the phone number on which you would like to record your call
• Type in your description
• Click on save changes to save your audio.
• Your page returns to the audio library after it has successfully been saved. The new audio recording would be displayed with the title you typed in.
• You would receive a call from wigal’s voice call number, answer the call and follow the voice prompt.
• When your voice recording is successful your audio recording changes from ‘waiting for recording’ to audio saved.